Katerina Biddle

I am an experienced Business Analyst looking for a full time employment

About me

I'm Katerina, a dedicated Business Analyst with over 5 years of experience delivering impactful IT and digital transformation projects.
My approach is simple: combine sharp analytical thinking with real-world practicality to create solutions that actually work.
Outside of my professional life, I believe in living with energy and passion. I'm an experienced DJ, music is my first love and a way I connect with people beyond the boardroom.
Staying active is also a big part of who I am. I enjoy working out, have completed several marathons in the past, and today, golf and boating have become my favorite ways to recharge.
I'm also an avid traveler and thrive when projects take me to new places.
Business trips? Count me in — I see them as opportunities to grow, connect, and expand my horizons.
Whether I'm delivering project excellence or spinning the perfect playlist, I bring the same commitment to creativity, energy, and precision in everything I do.

MAXEL Corp (MDoIT Contractor)

Business Analyst

May 2022 – May 2025

- Collaborated with cross-functional teams (developers, testers, and business stakeholders) to gather, analyze, and document business & functional requirements for critical IT projects within MDTA (Maryland Transportation Authority).
- Facilitated stakeholder interviews, JAD sessions, and workshops to identify business needs and translate them into comprehensive, actionable technical solutions.
- Created detailed Business Requirements Documents (BRDs), Functional Specifications, Use Cases, and Process Flows to support system development and enhancements.
- Partnered with QA teams to develop test plans, define acceptance criteria, and assist in executing User Acceptance Testing (UAT) to ensure solutions met stakeholder expectations.
- Utilized tools such as JIRA, Confluence, and Microsoft Visio to manage requirements, track project progress, and model complex business processes and system interactions.
- Documented current vs. future state workflows during the modernization of MDTA’s legacy tolling systems, proposing digital transformation strategies to improve operational efficiency.
- Supported procurement efforts by contributing to business case development, technical documentation, RFP writing, and vendor evaluation/selection processes.

Koolspan Inc

Technical Specialist / Business Analyst

June 2018 – Feb 2022

- Created and maintained project documentation (BRDs, functional specifications, change requests), ensuring all artifacts were version-controlled and audit-ready.
- Supported Agile projects by participating in sprint planning, daily stand-ups, backlog grooming, and retrospectives, helping the team adhere to Agile best practices.
- Performed thorough requirements analysis and coordinated test metrics, maintaining a Requirements Traceability Verification Matrix (RTVM) to ensure full coverage of business needs.
- Assisted in reviewing and refining test procedures, which improved process documentation and facilitated comprehensive testing.
- Analyzed daily incident reports and conducted Root Cause Analysis (RCA) on release-related issues, capturing findings and recommending process improvements to prevent future incidents.
- Coordinated and implemented new production rollout procedures that improved customer acceptance while meeting strict project schedules.
- Led User Acceptance Testing (UAT) cycles, working with end-users to validate system functionality and ensure solutions met requirements prior to deployment.

pharmacy levee

Assistent

Jan 2015 - Jen 2016

Full customization of the learning platform.
Creation and design of training programs.
Payment systems integration.
Creation of a landing page for various events, webinars, courses, and training marathon. Design, layout, integration, coding.
Webinar technical support.
E-mail marketing. integration of rules for automatic email sending.
Automating of the online school work: automating web sales, opening/ closing courses, lessons, sending out the reminder letters.
New staff coordinator
Project administration
Staff recruitingг

document

Professional

Skills

Languages:
C, C++, HTML, XML, SQL
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Databases:
Oracle 9i/10g/11g/12c/XE;
MS SQL Server 2005
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Software/Tools:
DevTest; SoapUI;
Selenium (TestNG & WebDriver);
PL/SQL Developer;
Quality Center;
QuickTest Pro;
JIRA; Jenkins; TestRail;
Android Studio; ClearQuest; Java SDK; SharePoint;
WordPress+Woocommece
Figma
MS Office (Word, Excel, Access, Visio)
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Business Analysis and Requirements Gathering

Proficient in identifying business needs, eliciting detailed requirements, and translating them into clear, actionable technical specifications.

Process Improvement and Workflow Optimization

Skilled in analyzing, modeling, and enhancing business processes to drive operational efficiency and reduce costs.

Agile and Waterfall Methodologies

Experienced in delivering projects using both Agile (Scrum, Kanban) and traditional Waterfall frameworks, ensuring adaptability to various project environments.

Stakeholder Management and Communication

Strong ability to collaborate with diverse stakeholder groups, facilitating alignment between business objectives and technical solutions.

Documentation and Process Modeling

Expertise in developing Business Requirements Documents (BRDs), Functional Specifications, Use Cases, User Stories, and Process Flows using industry-standard tools.

Quality Assurance Support and User Acceptance Testing (UAT)

Hands-on experience in supporting QA processes, developing test plans, defining acceptance criteria, and coordinating successful UAT cycles.

Project Management Tools and Platforms

Advanced user of JIRA, Confluence, Microsoft Visio, OpenText Content Server, IBM Maximo, SharePoint, and related platforms to support project tracking and documentation.